Well I guess I should bite the bullet and update this journal. Its almost 4 am and I'm pretty tired but figured I better stop delaying. (Update a little while into this, its already a long one, your gonna need time to read this one).
I got updated on how things are going with the insurance company last week. I found out that I have to start the 6 month weight loss/watch portion of the process over.
Yea, this 6 to 8 month process is now already up to 13 months, now I have another 6 months to add on and then there's no telling how long it will be for waiting on the surgeon. IF I get accepted, that is.
Can we say major blow to the nerves and frustration? But I'm holding it together better then I thought I would. The first couple days I was teary and angery. VERY angery.
So angery in fact, I fired my doctor. So yea, on top of the newest delay, I have to find another doctor again. Fun fun, joy joy.
So here's the story in as brief a nutshell as I can get it.
The doctors office that I just fired (I'll call it Doc E), the doctors office where this all started (I'll call it Doc F) and the surgeon office (I'll call it Doc N). "Twit" will be the fucking lazy assed, incompitent secretary thats made my life hell, since January!!!!!!! *snarls and wants to hit her big time right now*
Doc E's office has been messing with me by not sending copies of Doc F's old records. The records that show I had completed the process for surgery except the sleep apnea test. I signed 3 times in Jan and Feb to have those records sent.
In Aprilish time, I got a call from Doc N's office stating that they had not gotten Doc F's records but did get 3 months of Doc E's records, which were NOT needed. So a ticked off me goes to Doc E's and find out that they are not sending record copies because legally they can't send copies of copies. So I go to Doc N's and sign papers there to get Doc F (who, btw, is retired since Dec, aka months gone) to send copies.
A couple weeks later, I go in for normal appointment at Doc E's and asked secretary about the sending. Found out she didn't do it! So Doc E sees I'm pissed, we talk and at end of visit, he goes out to secretary and tells her to send the records!
So I wait a few more weeks and by now I've fallen into my 13th month with this process.
Last week I called in Doc N's office to find out what the news was. Thats when I found out, that yet again, Doc E's office had NOT sent the copies! I blew a fuse! I literally got so angery so fast I was shaking full body. Sue aggreed to go into the office with me because I told her if I have to deal with that fucked up secretary again, I was going to dive over the divider and beat the shit out of her. She'd of had to of gone to ER cause I was THAT pissed and few can stop me when I start (yea I'm the bitch that tangles with 2 drunk men fighting, literally, I'm that nuts when angery). That Twit better be thanking her Deity she was off this day because she'd of seriously been hurt.
Anywhoo (trying to calm myself down here and theres definatly fire flying from my eyes), I told the on duty secretary I wanted to see Doc E and explain why I was no longer going to be using his office. I also got her to give me copies of the records needed (there was 1 paper showing I'd signed, wonder where the other 2 are, lol). Found out also that Twit had sent the copies from when Doc E told her to, to their billing office, saying they didn't have the address! Remember here folks that they had sent 3 months worth of my records to Doc N's office a couple months before. They had the address, they just knew shit was hitting the fan right then and there and was trying to cover for Twit IMO.
So they get Doc E to meet with me between calls and I explain to him in detail. He'd brought his business manager in btw so explained to both. He appolgized and seemed sincere and I said I was letting him know because he'd been tryig to help me. Sue thinks the reason the manager was brought in is so Twit could be fired. I hope like hell thats right! Those that know me, know I've got to be totally and completly pissed to say that. I've been told I'm one of the kindest peeps around (dang, there goes my hopes at having a Bitch rep, yeesh ;-) lol).
SOOOO, part of the delay is because of firing my doctor. Now for the best part.....
Doc F, when I was seeing her, was NOT keeping proper paper work. The whole 6 months with her was a total waste of time. If Doc N tried to send that in, I'd be rejected. Doc N will NOT send in the paperwork until they are almost 100% certain of approval. All that time wasted on nothing. Bitch of the thing is, if Twit had been doing her job right, back in Jan I would have found out about the bad record keeping and could have begun my 6 months then and be ready to be operated on in this time frame now! Instead its gonna be at least 7 months from now, more then likely longer.
Oh yea, I have to have 6 months weight loss/watch consecutive, which means Doc N's office can't piece together any of my records to make this all work.
So I'm sitting here with slightly watery eyes, frustration on my mind, numb feet, numb brain and as bad as it feels in some ways, I know I'm gonna pull through. I'll get the surgery eventually. I'll buck my way through this and hope like hell people learn and all my problems and delays help keep others from dealing with same thing. Guess I'm gonna play trucker and keep on trucking through it all. Anyone wanna toot my horn? *giggles with a yawn*
Wish me luck on finding a new doctor with GOOD staff! I've been told about a lady by a friend at work and Doc N's office said they have had her patients come through and she does everything right. I'm gonna give her a whirl if she acceptes me as a patient.
And all the while, I'm gonna wish that Twit has as much a miserble time as I do!
More to be written later.
