A sweet grandmother telephoned St. Joseph's Hospital, and she
timidly
asked, "Is it possible to speak to someone who can tell me how a
patient is doing?"
The operator responded, "I'll be glad to help, dear. What's the
patient's name and room number?"
The grandmother in her weak tremulous voice said, "Norma Findlay,
Room 302."
The operator replied, "Let me place you on hold while I check with
her nurse."
After a few minutes the operator returned to the phone, "Oh, good
news. Her nurse has told me that Norma is doing very well. Her blood
pressure is fine; her blood work just came back as normal.
And her physician, Dr. Cohen, has scheduled her to be discharged
Tuesday."
The grandmother said, "Thank you. That's wonderful. I was so
worried!
God bless you for the good news." The operator replied,
You're more than welcome. Is Norma your daughter?
The grandmother said, "No, I'm Norma Findlay in Room 302. No one
tells me shit."